OmniSchool

Account and data deletion

SolveIT Ghana Limited

You can request deletion of your OmniSchool account or eligible personal data without signing in.

How to request deletion

1. Open our privacy support form and choose Delete my account or data.
2. Include each school name or code, your account username or email, and what you want deleted.
3. We will contact you to verify your identity and coordinate with your school. Do not send passwords, payment PINs or pickup codes.

Request account or data deletion

What happens next

Our support team reviews your request with each school you name. Eligible information can be removed or anonymised. Account deletion ends access to that account; submitting this form does not automatically delete records.

Some student, payment, pickup and safeguarding records may need to remain for school, safety, accounting or legal requirements. We will explain what must be retained, why and for how long.

Saved schools

Removing a saved school, signing out or uninstalling the app does not delete your account or school records. A request for one school does not automatically affect accounts at other schools.